How We Rate Casinos
At Stargazed, we evaluate live casinos across multiple dimensions to help Australian players find safe, fair, and entertaining gaming platforms. Our methodology is transparent and data-driven, focusing on factors that matter most to responsible online gamblers.
Licensing & Regulation
Player safety is our top priority. We verify that casinos hold valid licenses from reputable regulatory bodies including the Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), Curaçao eGaming Authority, or Australian state-based licenses where applicable. We assess compliance history, any enforcement actions, and the jurisdiction's reputation for player protection.
Game Selection & Software Providers
We evaluate the breadth and quality of gaming libraries, including slots, live casino tables (roulette, blackjack, baccarat, poker), and other table games. We verify partnerships with established software providers such as Evolution Gaming, Pragmatic Play, NetEnt, and Microgaming. Variety, game performance, and RTP transparency are key assessment factors.
Bonus Terms & Wagering Requirements
We scrutinise welcome bonuses, ongoing promotions, and ongoing incentives with particular attention to wagering requirements, rollover multipliers, maximum cashout limits, and terms and conditions clarity. We flag unreasonably restrictive terms and highlight player-friendly offers.
Payment Methods & Withdrawal Speed
We assess available deposit and withdrawal options including credit cards, e-wallets (PayPal, Skrill, Neteller), bank transfers, and cryptocurrency. We test actual withdrawal processing times, minimum/maximum limits, and whether fees apply. Speed and convenience matter significantly for player experience.
Customer Support
We evaluate availability (24/7 live chat, email, phone), responsiveness times, staff knowledge, and multilingual support. We test support channels directly and assess their effectiveness in resolving disputes and addressing player concerns promptly and professionally.
Mobile Experience
We review mobile responsiveness, dedicated iOS and Android apps (where available), user interface design, game performance on mobile devices, and overall ease of navigation. A seamless mobile experience is essential for modern casino players.
Responsible Gaming Tools
We verify the presence and functionality of harm-minimisation features including deposit limits, loss limits, session time limits, self-exclusion options, cooling-off periods, and links to support services such as Gambling Help Online and Gambler's Help. Strong responsible gaming frameworks reflect a casino's commitment to player welfare.
Our Rating Scale
9-10 (Excellent): Exceptional across all criteria. Fully licensed, excellent game selection, fair bonuses, quick payouts, responsive support, and comprehensive responsible gaming tools.
7-8 (Good): Strong performance in most areas with minor weaknesses. Reliable licensing, solid game library, reasonable terms, and good customer service.
5-6 (Fair): Meets basic standards but with notable gaps. May have licensing concerns, limited game selection, moderate bonus restrictions, or slower withdrawals.
3-4 (Poor): Significant shortcomings in key areas. Questionable licensing, weak support, restrictive terms, or compliance issues.
1-2 (Avoid): Serious red flags including unlicensed operation, unresolved player complaints, or regulatory violations.
All reviews on Stargazed.org are conducted independently and updated regularly to reflect current conditions and player feedback.